In the event of an emergency and water is pouring down always look for the stop cock and turn off the water. Then call our 24 hour sevice. We can then discuss the problem, and if it can’t wait, we can dispatch a plumber to you asap. We will be on hand to deal with burst pipes, blocked drains and toilets. Our plumber will get you back to normal in the quickest amount of time with the least amount of fuss.